HTT Agency, Inc. - Cincinnati Insurance Services

Testimonials

"Dear HTT,

In April of 2005 my daughter and I incorporated a new construction company. At that time, we both were learning what all needed to be in order for us to get started. Our builders insurance and our liability insurance were at the top of the list. We had no idea who we were going to use until we met Styliane at a BNI meeting in West Chester. After speaking with Styliane for a few moments we were positive that she was the person that we wanted to work with. Styliane is extremely knowledgeable in her field of insurance. Any questions asked were answered within a remarkable time period. As many people are, we were in quite a hurry to have our insurance so we could start our work. Styliane accomplished that feat quicker than we even expected! She was fully dedicated to helping us get started.

We appreciate the service and dedication that Styliane exhibits! Thank you so much Styliane!"

Sincerely,

Scott Hart

"Dear Brenda,

I just wanted to take a moment out of my day to say thank you very much for all you’ve done for me. I really do appreciate your service to me. It’s really wonderful to know you are just one phone call away. You have made my hard life so easy. Thank you, you are the best!! I truly enjoy doing business with you. You are a great asset to HTT!!"

Karen Matthews

"I really like Fox Ins. Company (Division of HTT Agency) and I don’t plan on changing. For one thing, I can call Tammy Thayer anytime and if she is busy I can count on a return call within a short time. My wife had a new windshield put in my truck for Christmas. A few days later, a small rock hit and a put a small chip right in the center. I called Tammy. The next day, my truck went to Glass Pro and was fixed before it spread. Keep up the good work Tammy!"

Thanks,

Dan Jones

"Dear HTT,

Thank you so much for you help on this. Bob and I are glad we were able to work with you. I will be sure to send people your way when I hear they are in need of some insurance.

Christina has gone above and beyond to meet the needs of our family. She has always been available to me for last minute changes and needs.

I would recommend Christina and all the staff at HTT Agency for their wonderful customer service.

It’s nice to work with people who speak to you by using your first name, it makes it more personable and that’s important."

Thank you again,

Bob and Meg Deckert

"I wanted to write and tell you again how pleased I was with an interaction with your company a week or two ago. My wife had some questions about out insurance bill that didn’t make sense to her. I called and spoke with Jan Gardner and addressed our concerns.

She took the information and immediately knew that she could get an adjustment to our billing. She also made recommendations on other avenues for us to save. This lead to some other thoughts which she pursued and returned the call the next day with all the information requested. We for an adjustment to our current bill and made some slight changes to our other policy which saved us money.

Her quick response and professionalism is much appreciated. This is not the first time Jan has taken good care of us and I look forward to her helping us in the future. As a small business owner, my hope is that my own customers feel that same level of satisfaction when they deal with our company.

Congratulations on your continued success!"

Sincerely,

John M. Hill

"HTT Insurance has been my agency for more than 25 years. I started out with automobile insurance, and have progressed from renter’s insurance to mortgage, home, and business insurance also. I have stayed with HTT for two reasons: great people and great pricing. The products and services they offer have always been excellent, but I especially appreciate the personal touch I get when I contact their office. The staff is always professional, always courteous, and also always there to answer the telephone during business hours. HTT makes me feel that I am working with a small, hometown firm that know me personally and has my best interests in mind, and not some huge insurance conglomerate where I am just a policy number. I enjoy calling them when I have a question or a need arises. I feel like my insurance agency is a friend, one I can always count on if I need them."

Don Nickol

"Styliane,

I wanted to take this opportunity to personally thank you for the great hob you did for Robert and me on changing our auto and home insurance over to Westfield coverage with you. I have never worked with an insurance agent who is as thorough and knowledgeable as you are, nor one who is as easy to work with as you are. I feel ‘totally protected’ now. It is such a good feeling to know that someone is looking out for us in such a comprehensive way."

Regards,

Barbara

"Christina,

I have been looking for an opportunity to let you know how I feel about the service that I have received from your agency. Each time I call your office, you are always friendly and professional. You are very trustworthy. My husband handles the insurance and he feels very confident in the information and knowledge that you have provided. He is a bit of a skeptic, so to get him to have faith in someone means a great deal! HTT is an agency that we can trust. Trust means so much in this day and age."

Michelle Minella

"Christina,

My husband and I switched insurance companies about a year ago. You have taken such good care of us. I have spoken to you more in the past year than I did our last agent in the 9 years that we were with him. Whenever I call you for a change in our quote, you respond in a quick and professional manner. There have been a few instances where I called you and told you we were just thinking about buying a new car or buying a boat and we just wanted to see what the cost would be. You not only gave us a quote but you were very happy to do so. We have been very please with you as our new agent and will recommend you to all of our family and friends!"

Thanks!!!

Lisa

"Jim,

You provide exceptional customer service and at the end of the year, I want to thank those people who do that for us. Believe me when I say that very few cards get sent – not because we’re stingy, but because exceptional customer service is so very rare to come by, especially for small companies like us."

Els Weeg

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